Privacy Policy
Privacy Policy
Effective date: March 21, 2026
Ludofab (operating as Ludosphere), based in Canada, is committed to protecting your privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
- Account & order information: name, email, billing and shipping address, phone number, and payment details (processed securely by Stripe/PayPal — we never store full card numbers).
- Browse data: IP address, browser type, pages visited, referral source — collected via cookies and analytics tools (Google Analytics).
- Communications: messages sent via our contact form or email.
How We Use Your Information
- Process and fulfil your orders
- Send order confirmations, shipping updates, and receipts
- Respond to customer inquiries
- Send marketing emails (only with your explicit consent — you can unsubscribe at any time)
- Improve our website and product offerings
Cookies
We use essential cookies for site functionality (cart, session) and optional analytics cookies. You can disable non-essential cookies in your browser settings at any time.
Sharing Your Data
We do not sell or rent your personal information. We may share data with trusted service providers (shipping carriers, payment processors, email platform) solely to fulfil your order or provide our services. These partners are contractually bound to protect your data.
Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us at hello@ludosphere.ca. We will respond within 30 days.
Contact
Questions about this policy? Email us at hello@ludosphere.ca.